Meet VOKI, your dedicated care voice assistant built to modernize prospects scheduling and streamline Business operations. VOKI isn’t just a booking bot — it’s a smart, conversational assistant that speaks directly with your patients and manages the entire process from start to finish.
When a Customers calls, VOKI first determines whether they are an existing Customer or a new Customer. It then identifies the Decision maker or specialist they want to book with, checks availability across multiple calendars in real time, and confirms the appointment instantly — all while the Customer is still on the line.
This creates a professional, human-like experience for your Customers and removes repetitive scheduling tasks from your staff. If a Customer asks a question outside of VOKI’s scope, the system automatically generates a task for your team so nothing gets missed.
Meet VOKI, your dedicated medical care voice assistant built to modernize patient scheduling and streamline clinic operations. VOKI isn’t just a booking bot — it’s a smart, conversational assistant that speaks directly with your patients and manages the entire process from start to finish.
When a patient calls, VOKI first determines whether they are an existing patient or a new patient. It then identifies the doctor, practitioner, or specialist they want to book with, checks availability across multiple calendars in real time, and confirms the appointment instantly — all while the patient is still on the line.
This creates a professional, human-like experience for your patients and removes repetitive scheduling tasks from your staff. If a patient asks a question outside of VOKI’s scope, the system automatically generates a task for your team so nothing gets missed.
Unlock additional capabilities to make your agent more powerful.
What’s included:
Caller recognition – Voki identifies whether the caller is a new or existing customer.
If existing: greets them by name and continues without asking for details already stored.
If new: collects their name, email, and phone number, then creates a new contact in your CRM.
Live multi-calendar availability – Voki checks real-time availability across multiple calendars during the call and books appointments instantly.
Multi-calendar support – Connect up to 8 calendars for scheduling flexibility.